GIG-LOG-RAPHY is operated by SOUL.ID, a trading name of Inspired Instinct Design.
Your privacy is important to me. This policy explains what personal data is collected, how it is used, and your rights under UK data protection law.
What information is collected
When you place an order, sign up to emails, or contact me, I may collect:
- Your name
- Email address
- Billing and delivery address
- Order details and purchase history
Payment information is processed securely by third-party payment providers (such as WooPayments or PayPal). I do not store or have access to your full payment card details.
Email communications (Mailerlite)
If you choose to sign up to emails, your email address and relevant order information may be stored and processed using Mailerlite, an email marketing platform.
Emails may include:
- Order updates and important service messages
- Occasional updates about GIG-LOG-RAPHY, including new editions or related announcements
You will only receive marketing emails if you have actively opted in, and you can unsubscribe at any time using the link in the footer of any email.
How your information is used
Your personal data is used only where necessary, including to:
- Process and fulfil orders
- Send order confirmations and service-related emails
- Communicate with you if you contact me
- Send opted-in email updates via Mailerlite
- Handle returns or refunds
- Meet legal, tax, and accounting obligations
Your data is never sold or shared for unrelated marketing purposes.
Legal basis for processing
Under UK GDPR, personal data is processed on the following lawful bases:
- Contract – to fulfil your order
- Consent – for email marketing communications
- Legal obligation – for tax and accounting requirements
- Legitimate interests – to operate and improve the business, where this does not override your rights
Cookies
This website uses cookies to ensure it functions correctly and to improve your experience.
You can manage or withdraw your cookie preferences at any time using the cookie banner on the site.
How long your data is kept
Order and customer information is retained only as long as necessary for legal, tax, and accounting purposes.
Email marketing data is retained until you unsubscribe or request removal.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data held about you
- Request correction of inaccurate data
- Request deletion of your data where applicable
- Withdraw consent for email marketing at any time
- Object to or restrict how your data is processed
To exercise any of these rights, please contact:
suzi@giglography.com
Third-party services
This website uses trusted third-party services to operate, including:
- Mailerlite – for email communications
- Payment processors – to securely handle transactions
- Website hosting providers
These services only receive the information necessary to perform their function and are required to process it securely and lawfully.
Review Invitations & Reminders
If you place an order with us, we may send you a follow-up email inviting you to leave a review about your experience and/or the products purchased.
These emails are intended to help us improve our products and service, and to help future customers make informed decisions.
Review invitation emails will only be sent in relation to a genuine purchase made through our website. You can choose not to leave a review and you may unsubscribe from marketing or non-essential emails at any time using the unsubscribe link included in our emails.
By placing an order and providing your email address, you acknowledge that we may contact you regarding your order, including reasonable follow-up communications such as review requests.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
suzi@giglography.com